Items will be shipped within 2 business days of placing your order. Regular shipping is via United States Postal Service (USPS) and tracking numbers will be provided immediately after purchase. Express shipping can be selected at checkout. Express shipping is provided by. Item containers are bubble wrapped and shipped in padded envelopes, Indestructo mailers or USPS Priority Shipping mailers depending on the size of the product.
International shipping is not available at this time.
USPS First Class & Priority Shipping typically takes 2 – 5 business days to arrive depending on where you live.
USPS Express Shipping typically takes 1 business day to arrive.
REFUNDS & RETURNS
Ameerah’s Naturals offers a money-back guarantee on products returned within 14 days from the date of sale. To be eligible for a refund or credit, the merchandise must be unopened, unused, and the product must not be damaged in any way. Products must be returned in their original and unopened packaging and the packaging must not be altered, damaged, or marked upon in any way.
No refund is available for products damaged by abuse or misuse, or to merchandise sold on a closeout or clearance sale, or which is otherwise sold as a “special” and identified as nonrefundable.
Shipping costs are not refundable, and it is the customer’s responsibility to pay for return shipping charges on merchandise being returned to Ameerah’s unless the merchandise is defective or is received by the customer in damaged condition.
After receiving your returned items, we will then credit the card you used with the full purchase price of your items (minus any shipping fees).
Unfortunately, due to the nature of the product and its relatively short shelf life, products returned to us after 7 days will be subject to a 20% restocking fee. We are not able to accept returns on products after 14 days.
Please contact us for instructions on how to return items that qualify as defective or damaged in transit. We will promptly respond with instructions on how to return the items along with shipping instructions.